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Accidentally Clicked Educator Account

ramesurv000
Newcomer
Newcomer

Hi!

I was looking to sign in to Zoom, but clicked the educator account at the bottom out of curiosity. I am now unable to sign in without being prompted to enter educator settings. Is there any way to disable this so I can just have a regular Zoom account again? I am currently using a different email to post this.

I saw another post about this in January, and they had a number set up for support to contact them.

 

Thank you!

7 REPLIES 7

Freddi_G
Community Champion | Employee
Community Champion | Employee

Hello a case will be raised on your behalf and a support person will reach out to you. Pls standby for ticket number.

I also mistakenly checked it, and I cannot fill up the information needed as I am not an educator what should I do?

Freddi_G
Community Champion | Employee
Community Champion | Employee

Hello! Your ticket number is #14572286

laurendixon
Newcomer
Newcomer

I am also having this issue. My organization technically works with kids, but that's a completely separate department that I in no way interact with.

tschmitt
Newcomer
Newcomer

I am having the same problem. Would someone from zoom be able to support? 

Miasse
Newcomer
Newcomer

I also clicked it mistakenly what shoud I do I cannot fill up the information needed because I am not an educator

D0ntae
Newcomer
Newcomer

The same thing happened to me but I'm actually a student and I misread it