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Zoom Phone System


Hello All,

I have just signed up to the ZOOM phone system to be run out of Aus.

Tried the chat option and caled ZOOM however 90 minutes later I am no closer to choosing a phone number and can not seem to get anywhere with anyone at ZOOM and the website keeps taking me in circles


A couple of questions is ZOOM customer service this horrendous all the time?

Shall I get out while I can and find a better provider?


Is there anyone here who can guide me as to how to set up a phone number.


Thank you



Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @Nas2 


Hope you have acquired the phone number. Here is the article to request zoom phone numbers.


You can buy zoom phone licenses ( unlimited or metered ) from this link, depending on number of users and their calling needs.


To setup a phone number, Please watch this video for the quick steps:


Detailed article is here:


If you have further questions, please let us know and we can help answer any questions.


Hope that helps