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Is there anyone out there who can help me? Cannot send or receive texts sms messages. This is a technical issue, as one time someone was able to help me get it going, but then it stopped again and I have tried many things. Is there a technical support person who has a particular experience or expertise with texting within zoom audio?
This is a bit ridiculous. You'd think Zoom would realize that small businesses want to call and text from the same number. I think the issue is the main company number (most likely your business number you ported over) is assigned as the auto receptionist. Then when you assign yourself as a user you no longer have a "direct number" to text from. I think you have to have multiple licenses to text and call from ONE number????