How do I get in touch with someone from zoom by phone?

[FORE-Craig]

Hi @Ldb45 

The number for Zoom Sales and Support in the USt is +1-888-799-5926.

I hope that helps!

[virambona45]

Hi Craig

im not able to get through the call I’m being asked information that I don’t have

[Ray_Harwood]

Welcome to the Zoom Community, @virambona45.

Free/Basic plans can’t call. Most Pro accounts also don’t qualify to call; you have to be spending $200/monthly for phone support.  If you are with a Business or large organization, only your Zoom account Admins have access to call. 

Here are your options, by account type:

[Ray_Harwood]

Hi, @Ldb45,

Note that phone support is not available to Basic or Pro accounts.  Support for those accounts is provided through the Support Ticketing system here:

Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new 

If you are an admin on a Business or higher plan, @FORE-Craig's information will be helpful.

[magakpo]

Having trouble scheduling a meeting.