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The multiple sharing option has gone away! How to fix it?

fuchouin88
Listener

Hi, everybody.

 

Some months ago, I could use multiple sharing option when I click on the arrow beside the button "Share". There would be a line "allow multiple sharing...". But now, when I lick on it, just a window appears without this function - multiple sharing simultaneously. Could someone tell me why and how to fix it? Thanks.

fuchouin88_0-1644485363118.png

(picture of losing function - multiple sharing)

Minh.

1 REPLY 1

cnewman
Listener

In order for you to have the simultaneous screen share, you will need to disable the "Remove Support".
Navigate to Zoom web portal > Personal > Settings > Meeting > In Meeting (Advanced) > Remote Support - have this setting disabled.

 

Sharing multiple screens simultaneously – Zoom Support