I cannot seem to get the virtual background to work. I think I have the right system requirements - i7-930. I have enabled the virtual background setting on my account. I have updated Zoom to the current update. What else is wrong? It keeps saying the system is not supported.
Ah Ha! I seem to have answered my own question by turning on the 'use green screen'. Now the virtual backgrounds are available to me. I guess my computer doesn't support not using a green screen. I'm a newbie! hope this helps someone else.