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virtual background not available. I have i7 930

mandc
Newcomer
Newcomer

‎2021-11-05 07:18 AM

I cannot seem to get the virtual background to work.  I think I have the right  system requirements - i7-930.  I have enabled the virtual background setting on my account.  I have updated Zoom to the current update.  What else is wrong?  It keeps saying the system is not supported.

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mandc
Newcomer
Newcomer

‎2021-11-05 08:04 AM

Ah Ha!  I seem to have answered my own question by turning on the 'use green screen'.  Now the virtual backgrounds are available to me.  I guess my computer doesn't support not using a green screen.  I'm a newbie!  hope this helps someone else.