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links doesn't work


Hi, I have a problem with links on Zoom.

They doesn't work!

I'll explain.

If a link is sent to me to participate in a webinar, the Chrome screen (which I use as my default browser) opens, but then by clicking on the start meeting button, the Zoom application does not start and I cannot connect to the webinar.

The same thing happens with program links: if a webinar participant shares a link in the chat and I click on it, instead of opening the resource to which the link refers, nothing happens.

And the same happens, for example, if I go to settings/feedback and click on the "Help center" link, nothing happens in this case either.

In practice it is as if all the Zoom links were deactivated.

I updated zoom to the latest version, i've also uninstalled it and reinstalled the last version, the 5.14.2.


I have a paid account and I work on a computer running Windows 10 Professional.


Thanks to whoever can help me


Zoom Moderator
Zoom Moderator

Hi @lurch welcome to the community! First, lets see if you are able check your network connection by opening a browser and ensure that you can access 

Zoom Community Moderator

Have you heard about Zoom AI Companion? ➡️ Check it out!

Hi @RN, thank you for your answer. Yes, I can access WIth my Chrome browser I don't have any problem, the problem exist only with links within zoom