cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

email address used when setting up meetings

fjanna
Newcomer
Newcomer

for various reasons I have multiple email addresses besides the one with which I subscribe to Zoom, and I use Outlook for accessing most of them. I recently got a new laptop which uses Windows 11. I realised recently that Outlook was using the wrong default email address and changed it. However, when I try to set up a meeting using Outlook it still defaults to the previous default email address and worse, it still, as it did earlier, refuses to show me any other Outlook/Microsoft Exchange email address, although it happily shows me all the IMAP addresses.

My Outlook default email address is now the one I subscribe to Zoom with but this is not shown and there seems to be no option to add it.

What am I missing here? (everything works very nicely on Windows 10).

 

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @fjanna I don't have Windows 11 to test this on but are you able to navigate within (or a similar path) MS Outlook > File > Account Settings > Accounts > Email Tab and change the default email to the one you send the email invited for Zoom? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!