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Zoom AI Companion2023-05-09 02:34 PM
I'm unable to connect to zoom meetins. I'm told you must update to the latest version of zoom. Please contact your IT Team to update. I'm the owner/admin. I don't have a check update on my user profile. How do I update?
2023-05-10 08:49 AM
I'm having the same problem as you do. I've been trying to find out how to contact the support center but have yet to be successful.
2023-05-12 05:42 AM
I have the same problem and have spent the morning trying to find a solution but failed.
2023-05-18 06:26 AM
Hi @marygrant @Eve4 @Canty , thank you for contributing to the Zoom Community!
I'm sorry that you are experiencing errors connecting to Zoom. Please follow these steps carefully, I believe they will help to resolve this asap.
1. Completely uninstall the Zoom app from your device
2. Restart your computer (very important)
3. Download Zoom at zoom.us/download
Note: For Macs with Apple Silicon chips, click here to download
Please let me know if this helps!
Carla,
Zoom Community Team