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can't add contacts


For over a year now, I have been sending the official Zoom notice, inviting someone to be a contact. But 80% of the people never receive that email request. That forces me to send an invitation every single time I want to meet with them as opposed to being elves to click on their name in my contacts list and invite them in at the beginning of the session. My contacts list always shows their email address as "(Pending)." I have a Zoom business account as a psychologist. Does anybody know what I'm doing wrong?


Zoom Moderator
Zoom Moderator

Hey @ReidWilson, I've seen you opened a ticket with our support team. Suggest following up with them for further updates on your issue. Thanks! 


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