Zoom will not recognize my microphone despite a successful audio check

[DavieVC]

Greetings! When joining a meeting, Zoom will not allow me to use my default microphone. It automatically wants me to use my computer audio. I have checked all settings in the "Audio" section, and everything seems to work fine. I even ran the audio check, and I got the message that everything was working correctly. Regardless, Zoom only allows me to use my computer audio and not my default microphone. I have tried every single thing: checking Microsoft audio settings, uninstalling and reinstalling Zoom, etc. Noh

[bstrelko · Accepted solution]

Zoom uses the catch-all term 'computer audio' to cover any/all audio devices connected to your computer, which includes your default microphone. Just want to address this before we move forward so that you can use a different term when describing specific audio devices.

Anyway! When you're in a call, which audio devices are available when you hit the up-caret next to the mute/unmute button? Can you send a snapshot of the list?

[DavieVC]

Greetings! I truly appreciate your response. Believe it or not, it helped me solve my microphone issue. Now, I even feel a bit silly because I was under the impression that "Join with Computer Audio" meant relying on the computer's original audio system rather than a separate audio device. Since the "Join Audio" box shows that option on top of the "Test Speaker and Microphone," I interpreted both the original computer audio and the USB microphone device as separate options. As soon as I read your explanation, I clicked "Join with Computer Audio" and saw the different audio options. I just learned something new about Zoom after so many years of using it. Wow! Thank you so much for the help, and sorry for the silly moment! Hehehe...

[Valilou]

what if, in my case, I don't have any microphone on my computer but want to join a meeting via the audio ? after I have "joined the audio" zoom is noticing me every 30 seconds that "your navigator doesn't allow you to use your microphone"  and interrupts the audio. I can't suppress the micro in the parameters. Help me or I'm going mad ! (I'm French and hoping that my English makes sense to you)