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Zoom not working on new Mac Studio with Studio Monitor

GPK
Listener

Hi - spent some time both with Apple and Zoom support - I'm having a problem with video in Zoom on my new Mac Studio with Studio monitor.  The video freezes, or has ridiculous latency.  I don't have this problem with FaceTime so it appears limited to Zoom.  They are not sure when they will have an update.  If anyone has found a way around this pls let me know!

5 REPLIES 5

carriehott
Listener

I am having the same issue. The video works fine and then I turn on my audio and everything freezes. All other video apps work just fine.

bessemer
Listener

Same. Ugh. Also having the issue with Teams.

LinzW
Listener

I'm having same issue. Have you seen any solutions? 

GPK
Listener

hi all - per the recommendations from a couple of other great users, installing the latest update to MacStudio and the Studio monitor, plus the latest Zoom upgrade, and I'm delighted to say that Zoom is now working great!!!!  I think it also helped to unplug everything as another user suggested.  Thanks for all the great and helpful comments!

linksfield
Listener

having same problem with zoom, team and lark. i think it is studio display issue.