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Zoom is not working

Moon_Lee
Listener

Greetings,

 

I used zoom for several months without problem. However, when I tired to use zoom this morning to have a meeting with my students, zoom started not working. 

When I clicked the zoom icon on my desktop, it didn't show anything and the zoom didn't opened. So, I uninstalled zoom and reinstalled the zoom from zoom download center, but still not working. I've tried to use web browser to create the zoom meeting, but few minutes after I started the meeting the zoom automatically ends the meeting and restart the meeting. This happens so many times. 

I check my internet connection for just in case, but there is no problem with my internet and camera and microphone work well.

Does anyone know how to solve this problem?

1 REPLY 1

JimmyWick
Attendee

Relevant permission

Step 1: Hit the Windows key and search for Disk Cleanup.

Step 2: Press enter and open the app.

Step 3: Make sure to select the C: drive from the list.

Step 4: Select Temporary Internet files and Temporary cache files from the list.

Step 5: Click on Clean up system files at the bottom.

Step 6: Hit Ok and you are good to go.

Reboot the PC and try to launch Zoom again on the PC.

 

 

Or else try,  update camera settings and also try clearing caches memory of your PC

 

Regards,
J Wick