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Zoom iPad Issues

lschulte
Listener

Having problems with accessing Zoom sessions via an iPad as of yesterday. Have previously been able to get them with no problems. I deleted the Zoom app and re-installed. It says I can go directly through the browser which I did but features I like such as being able to zoom in are not available and it times out and shuts down so I have to keep logging in. Any suggestions to get the iPad to function as it did previously??

1 ACCEPTED SOLUTION

RachelGomez123
Participant

Restart your iOS device. Delete the Zoom app and reinstall it from the App Store. Hold down on the Zoom app icon until it starts to move and an X appears. Tap the X.

Confirm that Zoom has camera access.
Open your iOS Settings.
Tap Privacy.
Tap Camera.
Toggle Zoom access to on (green).

Greeting,

Rachel Gomez

View solution in original post

2 REPLIES 2

RachelGomez123
Participant

Restart your iOS device. Delete the Zoom app and reinstall it from the App Store. Hold down on the Zoom app icon until it starts to move and an X appears. Tap the X.

Confirm that Zoom has camera access.
Open your iOS Settings.
Tap Privacy.
Tap Camera.
Toggle Zoom access to on (green).

Greeting,

Rachel Gomez

Thank you for the info! Much appreciated.

Linda