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Zoom calls dropping Mac OS

charlesmahertm
Listener

I am having an issue with Zoom on alot of Mac devices specifically 16" Intel MacBooks.

Zoom seems to grind the systems to a halt due.  All systems are fully up to date and Zoom is fully updated.

From what I can see Zoom seems to be causing very high temperatures. 

1 REPLY 1

JimmyWick
Attendee

It's possible that Zoom is not working on your Mac because the Camera or Microphone (or both) are in use in different app. Before joining a Zoom meeting, close any other apps that might be using the Camera or Microphone. This includes apps like FaceTime, Skype, and Photo Booth.

 

Hope this helps,
 JWick