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Zoom AI Companion2022-05-02 09:42 AM
When trying to watch previously recorded training videos from someone who is now no longer with the company I work for, I am unable to access them. Is there a way I can email you the links and you can help recover them?
Solved! Go to Solution.
2022-05-02 10:15 AM
If that someone is no longer within the account (Deleted or Removed) then there's a very high chance that the cloud recording has been deleted as well if it's not been transferred to a different user on the account. As the screenshot says 'This recording does not exist. (3 301)'.
Even if the recording has been transferred to a different user, I believe that the recording link will be changed as well, hence you will still receive a similar error message prompt.
2022-05-02 10:15 AM
If that someone is no longer within the account (Deleted or Removed) then there's a very high chance that the cloud recording has been deleted as well if it's not been transferred to a different user on the account. As the screenshot says 'This recording does not exist. (3 301)'.
Even if the recording has been transferred to a different user, I believe that the recording link will be changed as well, hence you will still receive a similar error message prompt.