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Zoom Cloud Recording as Co-host not found

Andrewneedshelp
Listener

I need some help! I cannot find the cloud recording of a meeting which I recorded as co-host. I closed my computer (folded shut) before ending the recording (which caused me to leave the meeting). After waiting 24 hours, the recording has still not shown up.

 

Where might the recording have gone?

 

 

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Cloud recordings always end up in the account of the meeting owner, the person who scheduled the meeting (usually the Host, but not always).

 

 Contact the meeting organizer for access to the recording. 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

View solution in original post

5 REPLIES 5

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Cloud recordings always end up in the account of the meeting owner, the person who scheduled the meeting (usually the Host, but not always).

 

 Contact the meeting organizer for access to the recording. 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

Would this also be the case if I was cohost and I recorded to desktop?

 

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

No, local recordings always end up on the device used by the attendee who initiated the local recording - regardless of whether they were Host, Cohost, or just a participant. See the Settings window, Recording tab for the location of recordings. 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

Hi, 

 

So there's no point recording on the Cloud if you're co-hosting?

It's impossible to retrieve that way on the co-host account?

 

The recommendation would be to record locally, then?

 

Thank you, 

 

Xavier

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @XavPer,

 

I wouldn’t say “no point” – meetings belong  to the host, and recordings belong to the meeting … neither of which belong to a cohost. 

If your purpose is to have your own recording, record locally. If your purpose is to have clean video (separate speaker, gallery, share screen views) for post-event editing, record to the cloud and ask the host to give you access to view/download. Not that difficult, if you’re working with/for the host. 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !