Webcam works on browser but not in Zoom client software

[PhDrouillon]

Hi,

My webcam (Logitech C920) works pretty well on a browser. Unfortunately it doesn't work at all on Zoom client software in Windows. Each time I tried, the webcam is detected, the screen remains black, then the client software get frozen and I have to shut it down.

I've uninstalled and reinstalled the Zoom client software with no success.

I've done all what is recommended by Zoom (closing down any other app using the webcam, restarting the computer,...).

Thanks for your help

Kind regards

Philippe

[johnowainjones1]

Mine too. My (poor) integral HP webcam works, but I can't change the default. There is nothing that I can find on Zoom that will let me do this, and no information available about this difficulty.