Hi, JMistry
Depending on the situation, the cause will be different.
Are all the internal team members unable to bypass the waiting room?
If some members are, they may not have signed in to Zoom before joining.
If all members cannot bypass the waiting room, can the internal team members automatically move from the waiting room to the meeting when the host starts the meeting?
If they can, it is possible that they are not checked to join before the host.
