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Video didn't convert where did it go?

robink1
Listener

I ran a 5 hour training yesterday that doesn't seem to have converted. It should have saved locally. I cannot locate the recording. (I'm kind of freaking out.) It's not showing in my recordings in the app - not in local or cloud. It's like it didn't happen, but it DID.  I have the app installed and normally do not have an issue.  What do I do? I can't lose this training. 

2 REPLIES 2

CarolineZ
Listener

Rob, what a nightmare for you. Im just wondering if you were ever able to locate this? The same has just happened to me and it isnt showing up in My Recordings.

 

Same problem, can someone at zoom help?