Audio problem | Community
Skip to main content
5
Newcomer
5D33_2
Newcomer
January 16, 2023
Question

Audio problem

  • January 16, 2023
  • 2 replies
  • 0 views

Last week I started having problems with the audio: people hear my voice but not the music. This has never happened before: I have always used an external ipad for music, because if I put music from my pc they couldn't hear; but now they can't hear from an external source either. What could it be? Thanks very much

    2 replies

    J
    Newcomer
    JHale
    Newcomer
    January 17, 2023

    I don't have a solution I'm afraid, just sympathy as a user who is having similar issues (which have been going on since before Christmas). I never had a problem before and it's becoming a disincentive for participants to join my exercise to music classes

    N
    Newcomer
    NewGenMedia
    Newcomer
    January 20, 2023

    I'm having the same issue which also began suddenly.  It happens when I am attempting to share the video and audio of my second screen.  The video works fine and in most cases you can hear the person singing but no background. music.  I've tried everything I can think of including rolling back to a previous version. 

    2019 Mac Pro
    3.3 GHz 12-Core Intel Xeon W

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.