Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!
Vote now2023-01-16 02:04 AM
Last week I started having problems with the audio: people hear my voice but not the music. This has never happened before: I have always used an external ipad for music, because if I put music from my pc they couldn't hear; but now they can't hear from an external source either. What could it be? Thanks very much
2023-01-16 06:18 PM
I don't have a solution I'm afraid, just sympathy as a user who is having similar issues (which have been going on since before Christmas). I never had a problem before and it's becoming a disincentive for participants to join my exercise to music classes
2023-01-19 07:46 PM
I'm having the same issue which also began suddenly. It happens when I am attempting to share the video and audio of my second screen. The video works fine and in most cases you can hear the person singing but no background. music. I've tried everything I can think of including rolling back to a previous version.
2019 Mac Pro
3.3 GHz 12-Core Intel Xeon W