There are no Virtual backgrounds, filters, or studio effects!

[jenperezzz]

Brand new MacBook Pro, M1, Monterey 12.0.1,  zoom client 5.8.3. There are no backgrounds, filters, or studio effects. I have made sure that VB was turned on in the web portal, I have signed out, signed in, restarted, rebooted computer, and still nothing. The only option is blur. I can upload my own images, but there are no defaults. 

[Ceezy · Accepted solution]

Hi @jenperezzz 

I hope all is going well today!

If you go here: https://zoom.us/download > Select the download for M1 chip.  

It's a little hidden.

That download should do the trick.  

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you!

[jenperezzz]

Perfect! It worked! 😁 Thank you so much!!! 

[LeviCube2613]

thanks you so much!!!

[oldhawaiidog]

It does not work for an IMAC either.   All my virtual background choices have disappeared.

[LeviCube2613]

i know

[Delizo]

No background effect