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Virtual background and filters disabled after update ZoomVDI ver.5.17.6

taigatsushima
Listener

Virtual background and filters are disabled after updating ZoomVDI to 5.17.6 (24660).

 

- Citrix on Azure VDI
- Windows 10, 64bit
- Virtual background and filters were available in version 5.17.5.

1 REPLY 1

Options_Sandy
Listener

New Mac vitural back ground doesn't work on this updated computer.  I went to advanced settings. I uploaded the picture for virtual back ground but when I start the meeting it says go to setting again.  I do and it's on for virtual background.  What is wrong here.  My old 5 year macbook air can do it but not the M3?