Sound problems when streaming from vMix to Zoom meeting using NDI

[ZoharAmihud]

In a professional studio I am using vMix for production. With NDI I stream the sound and video to another computer that is in Zoom meeting.

The problem is that the sound is NOT uniform. Sometimes attendees can hear well and a minute later  a lot of them report that the sound is low. I heard the recording from the vMix machine and it is just fine.

So, during the Zoom meeting I clean the checkbox: "Automatically adjust microphone volume" (in the computrer where the microphone set to NDI) - It helps for a while, but than again, attendees complains about the low sound, so I marked the checkbox "Automatically adjust microphone volume" and the attendees wrote that the sound is better, but after a while, while I did nothing, they wrote that the sound is low!?!?

Any idea how to fix this issue?

Thx

Zohar Amihud

[DoctorWho]

Hi @ZoharAmihud 

did you try to use "original sound" option in Zoom?
https://support.zoom.us/hc/en-us/articles/115003279466-Using-original-sound-for-musicians-in-a-meeti...

This option disables all "Intelligence" which might identify your music as noise :/.

I hope this helps :).

[ZoharAmihud]

Thank you DoctorWho

I will test it in the studio and let you know

BR

Zohar