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2021-08-13 06:05 PM - last edited on 2022-03-28 01:29 PM by Bri
I use zoom since one year ago, with a HP Pavilion Laptop
One month ago aprox. the shared sound gets super distorted to my sharees. Is almost imposible to hear music or a record of someone talking from videos or simply shared sound from my computer. I tested the share with other platforms, say Google meets, skype and Teams and the shared sound goes fine to the other people in the meetings. I upgraded zoom, my laptop devices and windows it self with no results. If I speak the sound is fine with the laptop mic or with my head set. I also hear fine others... The issue happens only when I share my computer´s audio.
Does someone experience the same? if yes how did you solve?
2021-08-14 03:04 AM
Have you set up the sound sharing method correctly?
Sharing computer sound during screen sharing – Zoom Help Center
2021-08-16 08:41 AM
Am having the same problem. Tried everything in the manuals and all the tech advices out there but the problem persists. I noticed this about 2-3 weeks ago. Anyone here having the same issue? Can zoom tech support suggest what we should do?
2021-08-20 01:06 AM
Im having the exact same issue, if you find a solution please share here
2021-08-22 06:51 AM
Did you get a resolve to this and if so could you share as Ive tried everything & now having to cancel my online classes as the sound for my participants is just awful. Tinny & distorted. Was absolutely fine until a few weeks ago,
2021-08-18 03:10 PM
I finally fixed the problem. I had done everything including a complete reinstall of Windows and nothing worked. I just installed this version of zoom from earlier this year and all is back to normal.
2021-11-12 05:09 AM
thank you so much! I'd been struggling for a couple of months and your solution worked!
2021-08-20 01:07 AM
Having the exact same issue for the past two weeks, have you found any solution to this?
2021-08-28 07:26 AM
As suggested by MNASPIRAN, going back to older version works.
But also, if you have 64-bit machine, use the 64-bit download, not the 32-bit. That also corrects the problem for me.