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Screen sharing automatically paused when playing Mac Keynote presentation

chrisatucla
Listener

Has anyone run into this issue recently? Any fixes? I'm using the latest MacOS & Zoom. Recently, Zoom will pause the screen sharing if you run Mac Keynote presentation & you can't resume sharing. Help.

11 REPLIES 11

RV46
Listener

Also a keynote problem: Keynote advances fine until a latecomer is admitted.  Then keynote won't advance.  I can describe the next five slides and then keynote advances again.  Another latecomer admitted and another freeze.  

Someone suggested opening Zoom.  Go to upper left corner of computer, click zoom.us, click preferences, go to screen share, go to bottom of list to advances, check use TCP.  Then restart computer.  Some said it worked for them.  It didn't for me.  Maybe you will have  luck.

6fbc
Listener

I have had the same problem. It is not a keynote issue, but a ZOOM problem. I hope someone from ZOOM will answer us with a solution.

 

 

mariejcoste
Listener

I have this same problem. Out of the blue - Zoom started automatically pausing the screen share when I click Play in Keynote and I cannot resume the share I can only stop share. What is the solution Zoom Please???

Quinnovator
Listener

Have successfully presented via Keynote & Zoom for years. Suddenly, it's not working, with sharing suspended, and the 'resume sharing' button not working. The article on the site talks about a Preferences option that's not there (new version of Keynote? Zoom?). Need a fix! 

Solved: First in Keynote preferences > slideshow, you need to ensure that 'allow app switching' is set (rollover, it has the prose that used to be on preference). THEN, you also need to have the keynote file to have 'hide extension' set. Long story, weird solution, but it works. 

Where do I find the "hide extension" option?

Right click on the file for Get Info, go to Name & Extension and hit the checkbox. This fix just worked for me.

HQ2600X
Listener

I HAVE THE SAME ISSUE AND IT'S SEPTEMBER NOW!!!! READING TO FIND THE CURE!!!

postarth
Listener

Late November and I have the same problem. I tend to screen share Youtube videos. The share works fine until I click the full screen icon in the lower right of the Youtube window, at which time I get Zoom's yellow-orange bar that says screen sharing is paused.

HQ2600X
Listener

I found a workaround: when zoom asks for the screen share destination, if you click desktop and then find the application from your desktop screen, it miraculously glides right through the entire presentation with links and all quite properly.  I can't tell you why it works that way, but I can tell you that for me, it works and that is my solution as I am teaching and conducting my classes!!

Thank you!!! This worked for me too.