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Recover deleted recordings

yhsupport
Listener

Hi, I accidentally deleted some very important recordings from the Trash on the 14/01. Is there anyway these can be recovered? Thanks

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi yhsupport,

 

based on these support articles, i do not think recordings in trash deleted by the user can be recovered.  you should open a support ticket to know for sure. 

please see the support article

Recovering a deleted local or cloud recording – Zoom Support

What happens to cloud recording files when (1) a user deletes their cloud recordings, or (2) an acco...

 

thanks,  eliot

Jameswalter
Participant

Select the external device. Identify the path of your external memory storage and select your device as the target location. 
Step 2: Scan your device. 
Step 3: Preview and recover deleted call recordings.

 

Greetings,

John