Discover Zoom success stories and upcoming events! Explore our Customer Success Forum & Events page.
Visit NowEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2023-02-21 05:42 AM - last edited on 2023-06-26 09:44 AM by RN
Good afternoon,
Everyone,
Today, we're going to talk about Zoom meeting recording and some common issues that users may face. Recording your Zoom meetings can be a valuable tool for keeping a record of your meetings and discussions, but sometimes the process can be challenging.
One issue that some users may encounter is difficulty in starting or stopping the recording of a meeting. If you're having trouble with this, the first thing to check is whether you have the proper permissions to record. If you're not the host of the meeting or have not been granted permission to record, you may not be able to start or stop the recording.
Another issue that can occur is the quality of the recorded video or audio. This may be due to a variety of factors, such as poor internet connection or the use of an incompatible device. If you're experiencing issues with video or audio quality, try moving closer to your router or connecting your device to a stronger Wi-Fi signal.
If you're still having trouble, consider parking the issue by pausing the recording temporarily and discussing it with the host or other participants. They may be able to offer suggestions or troubleshooting tips that can help you resolve the issue.
In addition, it's important to note that Zoom meeting recording may not be suitable for all situations, such as when discussing sensitive or confidential information. It's important to consider the potential risks and benefits of recording a meeting before starting the process.
In conclusion, Zoom meeting recording can be a valuable tool for keeping a record of your meetings and discussions, but it can also present some challenges. By troubleshooting common issues and parking any problems you encounter, you can ensure a smooth and successful recording experience."
Solved! Go to Solution.
2023-02-21 10:07 AM
Hi @Radiomom -
Check your Settings > Recording options:
2023-02-21 09:02 AM
My problem isn't quality, it's that I can't find the video even after it converted.
2023-02-21 10:07 AM
Hi @Radiomom -
Check your Settings > Recording options:
2023-03-16 06:20 AM
Thanks for helping me out 🙂
2023-04-03 10:19 AM
I am not seeing the "change button in part A, only open; I can't change the location. This is a recent change (since March 2023)
2023-04-05 12:47 PM
Can you provide a screenshot so we can better understand what is going on? Also, have you updated your Zoom app recently (v. 5.14.2 as of 4/5/23)?
2024-03-07 05:16 AM
Good morning. Im using zoom more and more. However I was at a town meeting last night were I was present, but not on zoom. The town however was zooming the meeting. I have the meeting number and passcode. Is there a way can search somewhere and find the recording of that meeting and capture it. they record all their meetings Thanks