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2023-03-23 03:02 PM
Zoom updated yesterday. I'm logged in. A meeting shows as scheduled. I got an email saying party had entered the room. But when I enter the room, no one is there. Tried deleting the meeting, and setting a new one. Tried entering the meeting from the dashboard and not the email link. None of it work. Zoom is worthless if the parties you have scheduled a meeting with can't get into the same room as you.
Suggestions before I terminate my account?
2023-03-23 03:21 PM
Hello @ksutesch -
A few things to check:
Try the above and then let us know how it worked out, or if it was something else... Thanks!
2023-03-23 03:25 PM
I don't use it on a device. The upgrade logged me out so I had to log back in anyway and didn't need to restart. I don't login using anything except my email and password. I am not signed into anything other than my one account.
2023-03-24 12:59 PM - edited 2023-03-24 01:06 PM
Another thing to check:
Does the meeting have a Waiting Room, and if so, did you open your Participants panel when you started the meeting to admit your invitees?
2023-03-24 01:01 PM
I got an email that said my client has entered the waiting room. No notice was given that the party was waiting in Zoom so I couldn't admit her.
2023-03-24 01:05 PM - edited 2023-03-24 01:06 PM
Take a look here to see how Waiting Rooms work:
2023-03-24 01:21 PM
I'm not trying to be difficult as I do appreciate the attempts, but I'm not new and I know how the program (including waiting rooms, etc.) is supposed to work. The problem is with Zoom, not me.