Message to log on

[DiegoGarcia02]

Why when I want to access my account from the app does it ask me for a unique access code? somebody knows how can I disable this.

[CarlaA]

Hi @DiegoGarcia02, thank you for your contribution to the Zoom Community! Please be informed that Zoom has implemented a one-time security password (OTP) to mitigate account hijacking due to compromised or weak credentials and help keep your account more secure. An example of when Zoom may send you an OTP is when it detects a suspicious login, such as from a different location, browser, or device than normal. In order to stop receiving the OTP prompts, please take one of the following other security actions on your account:
 

• Set up two-factor authentication (2FA)
• Switch your login method to use Google, Apple, or Facebook

I hope this helps!

Carla,
Zoom Community Team