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In ZOOM, before, when I wanted to manually caption, I would assign myself, and I could caption the meeting for ---I could identify who was speaking with typing identifiers. Now, it shows that I'm the only person talking, and it is like one run-on sentence -- I cannot separate different "speakers" -- NOW, it looks like this:
[MC] >> PROFESSOR: How are you doing today? >> STUDENT: I am
fine. >> PROFESSOR: Good, now go to page 457, and we can
[MC] continue with the lesson from last Tuesday. >> STUDENT: Really?
I thought that, well -- >> PROFESSOR: Well what? Didn't you get the
[MC] announcement from the online instructions on the school's website?
BUT IT USED TO LOOK LIKE THIS:
>> PROFESSOR: How are you doing today?
>> STUDENT: I am fine.
>> PROFESSOR: Good, now go to page 457, and we can
continue with the lesson from last Tuesday.
>> STUDENT: Really? I thought that, well --
>> PROFESSOR: Well what? Didn't you get the announcement
from the online instructions on the school's website?
Does anyone know how to fix this so it looks like it used to?
Mark15, I agree with you. I am a professional captioner and my colleagues and I are struggling with this. The deaf and hard of hearing community have also been complaining about it for weeks. As far as I know there is no way to fix it but I would love to hear of it.
Is there a way to contact Zoom more directly than this forum?