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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Quality and Interface Issues on Secondary Computer

avraham1
Newcomer
Newcomer

‎2024-08-06 12:36 PM

I have two computers. I installed Zoom on one of them, and everything works fine. However, when I installed the software on the second computer, the camera image quality is poor, the software looks different, and the interface is a bit different with fewer functions. Virtual background support is available but it doesn't work well; only the head is visible.

It's strange because both computers have the same version of Zoom, the same camera, and the same operating system, Windows. Both computers are the same:

  • Windows 10
  • The latest updated version of Zoom - 6.1.6
  • Brio 500 camera

The computers have different specifications. Here are the details of the problematic computer's processor:

Processor Name: i7
Intel® CPU: Original 0 2.50GHz
Configuration:

  • 1 Processor - 4 Cores - 8 Threads
    Frequency:
  • 2593.81 MHz (26 * 99.76 MHz)
    Multiplier:
  • Current: 26 / Minimum: 16 / Maximum: 29
    Architecture:
  • Sandy Bridge / Stepping: B2 / Technology: 32nm
    CPUID / Ext.:
  • 6.A.2 / 6.2A
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