You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2021-08-24 01:26 AM
I'm trying to make custom filter.
According to the help page (https://support.zoom.us/hc/en-us/articles/360057777952-Managing-custom-filters), it says: " In the navigation panel, click Account Management then Account Settings."
I'm an admin (free account), There is Account Management, but there is no Account Setting...
Only account profile, billing & reports (Screen IMG attached).
Can someone help me to understand how to make my own Custom filter pls??
2021-08-24 08:01 AM - edited 2021-08-24 08:18 AM
Unfortunately, Basic accounts won't have access to the Account Settings page, so it seems you won't be able to create a custom filter. I'll be sure to get that clarified on the support article.
Update: If you just add a credit card to your account (but no payment), you gain access to the Account Settings page and can add a custom filter. Just tested and confirmed.
2022-09-15 03:52 AM
2021-08-24 08:06 AM
Hi @Fly-Guy , thank you for posting your question in the Zoom Community.
In case you are the owner of a free account, the settings works slightly differently.
Can you try going to Settings in your Profile section and then Meeting → In meeting (Advanced)? You should be able to locate the video filters option in there.
Make sure you are using version 5.7.0 or higher of the desktop client.
In case this answers your question, don't forget to mark one as a solution by clicking Accept as Solution. Thanks!
2021-09-29 12:24 PM
I'm also on a basic plan. In Settings → Meeting → In meeting (Advanced), I get the option to toggle on/off "Video filters" but I can't see the "Add custom filters" option.
2021-09-29 01:04 PM
Are you on a Basic plan or Free with credit card account?
2021-09-29 01:13 PM
I'm on a Basic plan. How do I get a Free with credit card account?
2021-09-29 01:23 PM
You just need to go to the Billing page and add your credit card details. There is no charge placed on your card, but it does give you access to a few more features.
2021-09-29 01:36 PM
That's what I thought too, but after adding a payment method in Settings -> Account Management -> Billing -> Billing Information, I still do not have the "Add custom filters" option.
2021-09-29 12:26 PM
Also, I'm running the zoom app on mac OS with the latest version 5.8.0 (1780).
2021-11-17 01:55 PM
This is happening to me right now on a paid account. I found the setting earlier however now it will not show up for me again.. has anyone found a solution? Was hoping to use for a meeting tomorrow.