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2022-01-14 05:20 PM
After recording a couple dozen interviews as the host, I have a recording of a female client that is letter-boxed. The interviewee is the only person in the frame. We recorded a pickup in a separate file moments after the first one, and it had no letter-boxing. Neither of us had changed any settings in between recordings.
In addition, when she shares her screen, it is putting two to three gray boxes over what she is sharing. Sometimes these will clear up on their own, sometimes not.
I have never had this happen before. Any ideas what could be going on?
2022-01-15 12:33 PM - edited 2022-01-15 12:36 PM
To fix the letterboxing you might have them...
The gray boxes can be fixed in one of two ways that I'm aware of.
2022-03-03 11:04 AM
Thank you! We'll give this a shot!