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Newcomer
scuttydug
Newcomer
January 12, 2023
Question

Issues connecting on mac

  • January 12, 2023
  • 2 replies
  • 11 views

Since the last update on zoom my mac takes forever to connect to a meeting (up to 10 minutes) and the app itself is running incredibly slow (often having to force quit). 

 

When I eventually do connect my camera is glitchy (think Agent Smith in the Matrix) which it never was before. 

    2 replies

    DoctorWho
    Newcomer
    DoctorWho
    Newcomer
    January 12, 2023

    Hi scuttydug,

     

    I know the question sounds old, but have you try to remove and install the newest zoom client?

    https://support.zoom.us/hc/en-us/articles/201362983-So-deinstallieren-Sie-Zoom

     

    Sometimes the client get broken during updates of zoom or macOS.

    If this won't solve you problem, please let us know your macOS version and model (and processor).

    DoctorWho
    Newcomer
    DoctorWho
    Newcomer
    January 12, 2023

    @scuttydug 

     

    may this can solve you problem too:

    Currently installing an older version of Zoom is the only way to fix it, below an official link for the latest version on 5.12.x for macOS. You'll need to uninstall your current version with Zoom open via the menubar. Make sure to avoid any update prompts until a fixed version has been installed.

     

    Zoom Client 5.12.9 [macOS]

    https://zoom.us/client/5.12.9.13190/Zoom.pkg

    B
    Newcomer
    benlevi
    Newcomer
    August 1, 2023

    This issue is happening with me with the latest version (5.15.5 on macOS 12.6.8)... 10 minutes to connect. This doesn't seem acceptable. AND lots of times it shows Application Not Responding and I have to start over. Very frustrating.

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