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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Profile Logo is download automatically once Zoom meeting is started and during the meeting

zawhtutaung
Newcomer
Newcomer

‎2021-09-23 10:22 PM - last edited on ‎2022-03-14 10:35 AM by Community Moderator | Employee

Hi,

 

Once my Zoom meeting is started the profile logo/picture associated with my institution is downloaded multiple times once Zoom meeting is started and during the meeting.

 

How to disable that? Thanks

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2 REPLIES 2

colegs
Community Champion | Employee
Community Champion | Employee

‎2022-02-02 06:11 PM

@zawhtutaung 

 

Sorry for the delay in responding.  This is not an issue I have heard of before, and to be honest I am having trouble understanding what is going on.  When you say it is downloaded multiple times, can you please verify where it is downloaded to, or how you know it is downloaded multiple times?  Have you tried modifying your profile picture in your Zoom profile to see if that resolves the issue?  Are you using SSO, or signing in with work email?

 

Thanks.

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Shannon4
Newcomer
Newcomer

‎2023-07-31 08:39 PM

This is happening to us as well. It is not downloading multiple times, but it does download automatically once during our meetings. How can I change the settings so that this doesn't happen? 

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