Get work done more efficiently with Zoom AI Companion. The AI Companion Onboarding Center is now live!
Learn moreEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-09-22 09:12 AM
We use a PWA link within an SSO LTI for students to access their teacher's meetings. Currently we have had reports of some students sitting in the waiting room, even after the meeting has started and others who hop into the room, but then are "dropped" out after 3-5 minutes.
The current process to "fix" this is to have students clear the cache on their Chromebooks and re-enter via the SSO and LTI process we have in place.
Is there a way to test where the failure is occuring? I am unsure if it's the device or possibly the district's network. Has anyone else had experience with similar issues? Thanks in advance!