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I tried to add a co-host to a meeting but even with his e-mail that is associeted with his zoom account .
It seems that Zoom couldn't found him.
Hi has a free basic accoumpt and I have a upgrated one.
Thank you in advance for your help.
Zoom should be able to add anyone as a co-host regardless of having an account or not as long as you enter a valid email address. You may need to enable the co-host feature on your account https://support.zoom.us/hc/en-us/articles/206330935-Enabling-and-adding-a-co-host.
While I am not positive, I believe 9. Keep in mind just because they are a user, it does not mean they are licensed and get to enjoy the features of a licensed user. That is why it says "Basic" under the type which is essentially the same as a free account.
According to Zoom's pricing, Pro plans are limited to a maximum of 9 licenses. I would think this would also be the limit for users, but I can not guarantee that.
Are you trying to assign them as an Alternative Host? That could explain why you are not able to do so. Alternative hosts must be a licensed user on the same account as you.
Good thing is that you can always assign them to be co-host during the live meeting.
Hi, I just tried to pass on host to another at the start of the meeting. When I hover over participants name and click on MORE it only gives me the option of PIN and CHAT. The Co-Host tab is switched on in settings and had no problems in a previous meeting. What am I missing ?
You have to do it through the participant's panel not by clicking on an attendee.