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How can someone else host when I am ill?

239
Newcomer
Newcomer

I have a paid ZoomOne account I use for a once a month writers group. I have a serious illness. How can I have a specific person from the group log on and host without my involvement if I am too ill to get out of bed. We practiced last evening and she could log on with my credentials, but got a pop up that saying that I needed to click Allow on my device in order for her to continue. If I were ill, I would not be able to click allow. 

1 REPLY 1

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

I would suggest that you click "Allow" on your device. The end the meeting and try it again. You'll see that they do not get prompted again, as long as they are using the same computer. This is a security feature that confirms to Zoom that this is an acceptable login, although it is coming from an unfamiliar device. Once you train Zoom that that computer is ok, then everything should be ok.


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen