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Format not supported when viewing a recording in an iframe

itjaro
Listener

When viewing recordings in an i-frame on a 3rd party application(LMS) within a browser it gives an error stating "Format not supported"

1 REPLY 1

alexisbrown
Zoom Moderator
Zoom Moderator

Hi @itjaro ,

 

I would recommend uninstalling Zoom and then trying again to see if that helps resolve the issue. Otherwise, to best troubleshoot, please share what system and browser you are using.

 

Thanks!

Alexis

Alexis
Zoom Community Team
Have you heard of Zoom AI Companion?