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File sharing

Shinmen_Takezo
Listener

Host sent pdf file from his Computer on Zoom Chat, but participants can't see this pdf file?

Host confirm from Zoom web portal that the settings for in-meeting file transfer are set to On.

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Please note that file sharing via in-meeting chat is only available to desktop users. See prerequisites here:

https://support.zoom.us/hc/en-us/articles/209605493-Sending-a-file-in-meetings-and-webinars

 

Can you confirm that users not receiving shared PDF files are on desktop computers?


Ray - GoodClix.com / BusinessIsZooming! Podcast / aka "Old Desert Lizard"
Please mark solutions that helped you !

View solution in original post

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Please note that file sharing via in-meeting chat is only available to desktop users. See prerequisites here:

https://support.zoom.us/hc/en-us/articles/209605493-Sending-a-file-in-meetings-and-webinars

 

Can you confirm that users not receiving shared PDF files are on desktop computers?


Ray - GoodClix.com / BusinessIsZooming! Podcast / aka "Old Desert Lizard"
Please mark solutions that helped you !

Hi Ray, thanks for the advice. 

Tested out with my classmates yesterday on Zoom. Confirmed that the ones on laptop were able to download the pdf file I shared on Zoom Chat. whereas those one mobile phones were not able to see the pdf file at all. 

 

Thanks for the sharing. 🙏