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Features missing - annotate and polling

Kay5
Listener

Hi,

I am struggling to find and utilize two features on my account - annotate and polling in my meetings.  I have ensured the annotate feature is turned on under settings. I have deleted and redownloaded Zoom.  I have a Pro licensed account. I have searched on what the issue is and am coming up empty.  Something isn't right since I thought they were free features anyways. Please advise if you have suggestions. Thanks!

1 REPLY 1

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Here are some things to check: 

  • Are you signed-in to the desktop client? 
  • Are you the host of the meeting? 
  • Any error codes or messages?