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Error message while trying to log in

Jeff_E
Listener

This morning, I was unable to log in to Zoom for a scheduled appointment with one of my doctors. I kept getting an error message:

Timeout Or Wrong Configuration

Default host not configured or timeout,please try again

408 - v=2.0;clid=aw1;rid=INT_436de8d510f3de3c

 

This was done through Patient Gateway, the hospital's patient portal. The doctor tried to send me a regular Zoom link  but wasn't able to do that, either, so we ended up talking on FaceTime.

Was your network down this morning, or can you tell if it was a problem with the hospital's network or Zoom interface?

(Screenshot of error message attached)

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

There was a problem with logging in this morning for 30-45 minutes. The problem has been resolved.

See the incident reports here: https://status.zoom.us/incidents/nb8mlrn4l900 


Ray - "Old Desert Lizard" / GoodClix.com
Please like any post that helped you; please mark solutions so others can find them!

View solution in original post

4 REPLIES 4

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

There was a problem with logging in this morning for 30-45 minutes. The problem has been resolved.

See the incident reports here: https://status.zoom.us/incidents/nb8mlrn4l900 


Ray - "Old Desert Lizard" / GoodClix.com
Please like any post that helped you; please mark solutions so others can find them!

Thank you!

austinenthursto
Listener

Thank you so much for information.

willjoe
Listener
How do I resolve a login error?
Fix login issues on websites that require a username and password
  1. Enable cookies for the website.
  2. Clear history for that site.
  3. Clear all cookies and the cache.
  4. Check add-ons.
  5. The security application is blocking cookies.
  6. Remove corrupt cookies file.

 

Regards,

Will