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I am trying to access a recording of a zoom call... I've followed the directions to find the default download location on my computer but it is not there. I can see it on my local recordings in Zoom, but it only gives me the options to "Open" or "Delete". No option to convert the file or download. When I select "Open" I'm given the error cord 124 that says I "must sign in with the same Zoom account on the web to open this link." I am signed in under my only account profile and I am using the same computer.
I only have the free version, so I have searched all the various help threads I could find, but apparently I cannot reach out to anyone at Zoom for assistance.
Can someone here please help?
i did a test recording saved to my windows pc in my zoom documents folder. when i ended the zoom meeting, zoom automatically created three files and placed them into my zoom documents folder. the files included an audio file and a video file. please see attached screen shot.
i opened the audio and video files with windows media player. sound and video was excellent.
please see these support articles for local recordings.