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Zoom AI Companion2023-06-28 08:00 AM
I'm having a problem joining a meeting on my Mac. It keeps showing error code 103054 when I try to join on the installed app, and then when I click to be redirected to the browser instead it says "The server encountered an internal error and was unable to process your request". I installed the latest version just now (5.15.2 (19786)), have restarted my computer several times, as well as uninstalled and reinstalled the app; still the same error codes. What am I doing wrong?
2023-06-29 05:25 AM
I have exactly the same problem on windows 11. Cannot join scheduled meetings, it only works from iphone. It doesn't work from app nor web (Edge, firefox).
2023-06-29 05:32 AM
Hello,
I suggest you submit a ticket with Zoom support
2023-06-29 07:40 AM
It have start working for me again.
2023-06-29 09:18 AM
Getting the same problem, and submitted a support ticket for it to be immediately closed. Guess I'm just missing my meetings...
2023-07-13 05:24 PM
Hi everyone!
Please follow the steps outlined in this new article for troubleshooting error 103054.
I hope this helps!
Carla,
Zoom Community Team