Error Code: 10004 when installing updates on a MacBook

[WhoaCowboy]

I have a new MacBook and can't install the update to Zoom. I get an error code: 10004. How do I resolve?

[RachelGomez123]

Try this:
Go to Privacy & Security —> full disk access —> Installer and then enable Privacy & Security -> Files and Folders —> Installer—>Downloads folder.
After enabling these options please retest installing the zoom desktop client app again.

Regards,

Rachel Gomez

[RN]

Hey @WhoaCowboy suggest looking into the KB article on Zoom error code 10004 and let me know if this resolves your issue! If so, don't forget to click the accept as solution button. Thanks!