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Distorted Video

Aubxander
Listener

I'm struggling with my Zoom meeting video. When my computer initially signs on to a Zoom meeting, my camera will flash excessively, and sometimes will display the other participants' video screen. I would love to get some assistance with this, even if it means I need to fix something on my computer hardware side. Thanks!

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hi @Aubxander can you please share the version of Zoom you are currently running? Suggest if you are not updating running Zoom version 5.13.11 (16405 Release notes) and anything below that, I would suggest updating your Zoom client. If that didn't fix the issue, suggest attempting to disable any advanced video settings, specifically video de-noise in the advanced video settings on your Zoom desktop client (pic1:Windows, pic2:Mac). 

 

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