Video Camera Issue

Forum|Forum|2 years ago
August 16, 2023
1 reply
1 view

Hi!

I have been using Zoom for a few years. Recently, during Zoom meetings my video has been turning off automatically. I turn video on then after a short time it turns off automatically. Earlier, no such problem with video happened.

Can anyone help me?

Using iPad Air, iOS

Video

CarlaA

Community Manager

Hi @Katelynward59 thank you for posting for the first time and welcome to the Zoom Community!

I'm sorry to hear that you're experiencing issues with your Zoom video. Please try completely uninstalling Zoom, rebooting your device, and then reinstalling it. Here's how: https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

This usually does the trick for minor bugs. Let me know if that helps!

Carla,
Zoom Community Team

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