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DialTone on earphones

abhinavgupta
Listener

During zoom meetings, I have recently started seeing a bug where I suddenly start hearing dial tone, no one on the other side can hear me, and I can't hear the other side. This happens with my bluetooth earphones.

I have to always disconnect my earphones and connect again to fix this.

I have started seeing this since I updated to Mac OS Monterey. Updated zoom to latest version, but still seeing the same issue.

Anyone else experiencing the same?

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hi @abhinavgupta, as it's been some time since you've posted this my apologies for not getting to your discussion quicker! For your issue, personally, I haven't run into this, I'm not on Monterey, however, on Mac. Have you tried updating your Zoom client? Or uninstalled and reinstalled? If that didn't do the trick, we may need to run this by our Zoom technical support and they can further look into your issue!

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MicahHoffman
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

you can try resetting your bluetooth and see if that resolves it:

 

https://discussions.apple.com/thread/253296876 

 

Thanks,

Micah