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Cannot get rid of audio error message

jmewazo
Newcomer
Newcomer

I use Zoom most often for webinars that do not require me to actively participate in the meeting and so I keep my computer's security setting allowing access to my microphone switched off most of the time. However, since the last update, whenever I log into a meeting, I get a pop-up alert that Zoom failed to detect my microphone, and there is a little red exclamation point error over the Audio icon in the bottom left of the screen for the length of the meeting. (Note that my computer security setting allowing access to my webcam is also off, yet I don't get any error message for my video, and it shows the normal crossed out video camera during the meeting rather than an error message.) Is there any way I can fix my settings so that I don't get that that error message for my audio?

3 REPLIES 3

With all due respect, did you even read my question? My issue is not with audio. The audio works fine. My issue is with an error message that I continuously receive since the last update.

Hi, I'm dealing with the same issue as you and already desperately looking for solutions cuz it doesn't work at all. So, have you found the solution or will the error notification disappear by itself? Thank you

No, I never was able to get a solution! It's still pretty annoying...Would be nice if Zoom had more responsive customer service!